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FAQs

 

What if a Tea Drop is too strong for me/not strong enough?

Tea preferences vary by person, that’s what makes you unique! If the tea is too strong for your liking, try adding larger proportion of water. We also love enjoying many black teas English style by adding a dash of creamer (whether that’s creamer, whole, almond, or soy milk). If the tea is not strong enough for your liking, try reducing the amount of water you mix with your Tea Drop.

How do you prepare a Tea Drop?

Use one Tea Drop per one cup of boiling water. Use a spoon to mix the tea for 5-10 seconds. Let the tea sit and dissolve for 30 seconds. Due to the use of genuine tea leaves, some sediment at the bottom is expected and drinkable.

Is there a sugar-free option?

Currently we do not offer any non-sugar versions. However, we are working furiously to develop both a non-sugar sweetened version of Tea Drops (made with honey) and a non-sweetened version of Tea Drops as well. Stay tuned!

What does “organic” mean?

All of our Tea Drops selections are fully organic, and the following are USDA certified organic: Rose Earl Grey, Citrus Ginger, Vanilla White Tea, and Sweet Peppermint. For instance, our Rose Earl Grey is fully organic comprised of organic tea (no chemicals are present in the base soil or while growing the tea plants) & organic and fair-trade sugar. We are constantly working on sourcing all of our teas from organic origins. We also use organic, raw demura sugar derived from dehydrated cane juice. It retains a bit more of the natural “impurities,” so it’s even a little darker in color.

What is the calorie content of a Tea Drop?

Depending on which variety, the calorie content can range from 25-35 calories.

What’s the difference between Tea Drops and instant tea?

Tea Drops are not instant tea. Instant tea is derived from extracting tea from processed leaves, and then drying the concentrate to a powder form by freeze drying. Tea Drops on the other hand, are produced with genuine tea leaves that are delicately grinded. Nothing freeze dried, no extraction process, just delicious and genuine tea. That’s why you may notice tea sediment at the bottom of your cup - see sediment FAQ below.

What is the tea sediment at the bottom?

Because Tea Drops are made of geniune fine tea leaves (and not instant tea), you will notice some sediment at the bottom of your cup, much like when you make french press coffee. The residue is completely safe to drink. In fact, in a lot of Asian cultures, tea drinkers consume tea leaves as part of the tea experience. If you prefer to avoid the sediment, feel free to set aside the last sip.

How do I cancel my subscription?

All you need to do is go onto the Tea Drops website, scroll to bottom of page and click “Cancel Subscription” -- you will be prompted to login, and from there, can cancel. If you are subscribed to a plan and would like to cancel, you must do so 4 business days before your order will be confirmed. One an actual order confirmation email has been sent to you,  we will fulfill that order, and the subscription can only be cancelled from the next month onwards.

What is the shelf life of Tea Drops?

Tea Drops share the typical shelf life of regular loose leaf teas. For premium freshness, it is best to drink your Tea Drops within 12 months of purchase.

Can I purchase Tea Drops wholesale?

Yes, you can! Email info@myteadrop.com for a pricing sheet and our retail support program and fill out our Wholesale Inquiry form.

Do I need to pay for shipping?

Shipping is free in the USA for purchases over $75, so load up! 

Are Tea Drops available to ship outside of the United States?

Yes! We're sold international. We try to keep international shipping costs as economical as possible.

Do you gift-wrap?

Yes -- our hand gift-wrapped boxes are wrapped with kraft paper and topped with an elegant branded wax seal. 

 

Didn't find an answer to your question? Contact us!

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